Privacy Policy

This Privacy Policy explains how SummersMethod ("we", "us", "our") collects, uses, and shares information about you when you use our athlete portal at summersmethod.online and related services (the "Services").

1. Information We Collect

1.1 Information you provide

• Name, date of birth, gender, sport, position
• Contact information (email address, mobile phone number, mailing address)
• Parent or guardian contact information for athletes under 18
• Assessment results (physical capacity, biomechanics, mobility, injury history)
• Video and photo captures from coaching sessions
• Messages you send to your coach through the platform

1.2 Information collected automatically

• Device and browser information (IP address, browser type, operating system)
• Usage information (pages viewed, features used, session length)
• Cookies and similar tracking technologies for authentication and analytics

1.3 Information from third parties

• Kinvent — When your coach records assessment data using Kinvent hardware (K-Force plates, K-Push, K-Pull, K-Myo, K-Power), we retrieve that data via the Kinvent API to display in your portal.
• Optional biomechanics (motion capture) data from third-party providers, if used.

2. How We Use Your Information

• To deliver your assessment reports and progress tracking
• To personalize training recommendations
• To communicate with you about your account, appointments, and coach messages
• To send you SMS and email notifications you have opted into
• To improve our Services and develop new features
• To comply with legal obligations

3. SMS and Text Message Communications

Types of messages you may receive:

• Notifications when a new assessment is ready to view
• Alerts when your coach sends you a message
• Reminders for upcoming assessments (typically every 90 days)

Frequency: Message frequency varies. Most users receive 2 to 4 messages per month.

Cost: Message and data rates may apply, depending on your mobile carrier plan.

How to opt out: You may opt out of SMS at any time by (a) replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message we send, or (b) toggling SMS notifications off in your portal Notification Preferences. You will receive a one-time confirmation of your opt-out.

How to get help: Reply HELP to any message to receive our support contact information.

Mobile information sharing: No mobile information (including phone numbers) will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as Twilio, our SMS delivery provider) is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We share your information only in these limited circumstances:

• With our staff: Coaches assigned to you, SummersMethod administrators, and Sydney Franko DPT (for injury-related mobility findings)
• With your parent or guardian: If you are under 18 and your parent has been linked to your account
• With service providers who help us operate the platform, under contract with confidentiality obligations. Current providers include:
  • Supabase (database and authentication)
  • Railway (application hosting)
  • Kinvent (assessment data ingestion)
  • Resend (transactional email delivery)
  • Twilio (SMS delivery)
• When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others

We do not sell your personal information to third parties. We do not share your information with advertisers.

5. Data Retention

We retain your account and assessment data for as long as your account is active. If you close your account, we retain assessment records for up to seven years for longitudinal reference and coach continuity, unless you request earlier deletion.

6. Your Rights

• Access: View all information we hold about you through your account or by contacting us
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your account and personal data (some records may be retained where legally required)
• Export: Request an export of your assessment data in a portable format
• Opt-out: Unsubscribe from marketing and SMS communications at any time

To exercise any of these rights, contact us at the address below.

7. Athletes Under 18

Athletes under 18 must have a parent or legal guardian create or approve their account. Parents or guardians have view-access to their child's data and can request changes or deletion on their child's behalf.

8. Security

We use industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS), encryption at rest for sensitive fields, role-based access controls, and audit logging. No system is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or in-app notice. The "Last updated" date at the top of this policy will always reflect the most recent version.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

SummersMethod
Email: support@summersmethod.com
Mail: SummersMethod, Clearwater, FL